Month: November 2023

Complete Guide Customer Support Relationship PDF 7b2f2261c

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The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship PDF




by Joseph Fleischer : The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship

ISBN : #1578200970 | Date : 2002-01-06

Description :

PDF-8c26d | Today’s support operations face greater responsibilities than the help desks of the 1990s. That’s because customers expect 24×7 assistance on whatever channel they choose – no matter what type of products and/or services they buy. The Complete Guide t… The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship


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[Pub.14kIo] The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship PDF | by Joseph Fleischer


The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship by by Joseph Fleischer

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Great Gone Companies Losing Customers PDF 3493177c6

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From Great to Gone: Why FMCG Companies are Losing the Race for Customers PDF




by Peter Lorange : From Great to Gone: Why FMCG Companies are Losing the Race for Customers

ISBN : #1472435567 | Date : 2014-05-30

Description :

PDF-4af94 | The modern consumer is no longer attracted by single-minded, predictable and one-benefit-focused brand promises. The old-fashioned FMCG communication strategies based on television, radio and print with constant repetition have become outdated. From Great to Gone shows that what’s needed are ’Lego’ strategies, whereby the marketing and communication strategies are built up by many key facet… From Great to Gone: Why FMCG Companies are Losing the Race for Customers


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[Pub.77sAU] From Great to Gone: Why FMCG Companies are Losing the Race for Customers PDF | by Peter Lorange


From Great to Gone: Why FMCG Companies are Losing the Race for Customers by by Peter Lorange

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Award Winning Customer Service Performance PDF 518f7acbc

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Award Winning Customer Service: 101 Ways to Guarantee Great Performance PDF




by Renee Evenson : Award Winning Customer Service: 101 Ways to Guarantee Great Performance

ISBN : #0814474543 | Date : 2007-09-12

Description :

PDF-fbd7b | Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company’s reputation but its bottom line, so for busy managers — and business owners with little time to search for solutions — some fast help is needed. Award-Winning Customer Service offers scores of qu… Award Winning Customer Service: 101 Ways to Guarantee Great Performance


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[Pub.77NhL] Award Winning Customer Service: 101 Ways to Guarantee Great Performance PDF | by Renee Evenson


Award Winning Customer Service: 101 Ways to Guarantee Great Performance by by Renee Evenson

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Enabling Enterprise Transformation Grassroots Innovation PDF A3bd857e4

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Enabling Enterprise Transformation: Business and Grassroots Innovation for the Knowledge Economy (Innovation, Technology, and Knowledge Management) PDF




by Nagy K. Hanna : Enabling Enterprise Transformation: Business and Grassroots Innovation for the Knowledge Economy (Innovation, Technology, and Knowledge Management)

ISBN : #1441915079 | Date : 2009-12-21

Description :

PDF-9a7f3 | Private enterprises in advanced economies have been learning to use information and communication technology (ICT) to innovate and transform their processes, products, services and business models, significantly improving productivity and competitiveness. Moreover, the ICT industry itself has become a major source of job creation and a contributor to economic growth and business transformation. A … Enabling Enterprise Transformation: Business and Grassroots Innovation for the Knowledge Economy (Innovation, Technology, and Knowledge Management)


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[Pub.75dQC] Enabling Enterprise Transformation: Business and Grassroots Innovation for the Knowledge Economy (Innovation, Technology, and Knowledge Management) PDF | by Nagy K. Hanna


Enabling Enterprise Transformation: Business and Grassroots Innovation for the Knowledge Economy (Innovation, Technology, and Knowledge Management) by by Nagy K. Hanna

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Zappos Experience Principles Inspire Business Ebook PDF 765a6225b

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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (Business Books) PDF




by Joseph Michelli : The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (Business Books)

ISBN : # | Date : 2011-10-07

Description :

PDF-94dd6 | Make every day a WOW day for your customers, your staff—and your bottom line! “In your hands is a manifesto on how Zappos completely blew away the standard of delivering a consumer-centric experience and a revolutionary company culture. Joseph helps us all understand how to achieve a little more of that Zappos magic.” —Eric Ryan, method cofounder and person against dirty “If you’re loo… The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (Business Books)


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[Pub.91HEW] The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (Business Books) PDF | by Joseph Michelli


The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (Business Books) by by Joseph Michelli

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Treasure Island Robert Louis Stevenson PDF 580f4ed55

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Treasure Island PDF




by Robert Louis Stevenson : Treasure Island

ISBN : #1545080275 | Date : 2017-03-31

Description :

PDF-8ae6e | Treasure Island is an adventure novel by Scottish author Robert Louis Stevenson, narrating a tale of “buccaneers and buried gold”. Its influence is enormous on popular perceptions of pirates, including such elements as treasure maps marked with an “X”, schooners, the Black Spot, tropical islands, and one-legged seamen bearing parrots on their shoulders…. Treasure Island


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[Pub.86cXw] Treasure Island PDF | by Robert Louis Stevenson


Treasure Island by by Robert Louis Stevenson

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Environmental Communication Second Principles Scientists PDF 2a5d4d508

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Environmental Communication. Second Edition: Skills and Principles for Natural Resource Managers, Scientists, and Engineers. PDF




by Richard R. Jurin : Environmental Communication. Second Edition: Skills and Principles for Natural Resource Managers, Scientists, and Engineers.

ISBN : #9048139864 | Date : 2010-06-09

Description :

PDF-0396a | Environmental professionals can no longer simply publish research in technical journals. Informing the public is now a critical part of the job. Environmental Communication demonstrates, step by step, how it’s done, and is an essential guide for communicating complex information to groups not familiar with scientific material. It addresses the entire communications process, from message planning… Environmental Communication. Second Edition: Skills and Principles for Natural Resource Managers, Scientists, and Engineers.


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[Pub.87mvg] Environmental Communication. Second Edition: Skills and Principles for Natural Resource Managers, Scientists, and Engineers. PDF | by Richard R. Jurin


Environmental Communication. Second Edition: Skills and Principles for Natural Resource Managers, Scientists, and Engineers. by by Richard R. Jurin

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Increase Online Through Social Networking Ebook PDF 60f436304

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Increase Online Sales Through Viral Social Networking PDF




by Stephen Woessner : Increase Online Sales Through Viral Social Networking

ISBN : # | Date : 2011-11-18

Description :

PDF-ac32c | Get social and get sold! This book is your complete guide to increasing your online conversion rate by as much as 780 percent and your website traffic by 20 percent or more by gaining access to millions of potential customers through Facebook, Twitter, and LinkedIn. Learn the easy steps to creating conversations within these social networks, building strong relationships with your customers, and u… Increase Online Sales Through Viral Social Networking


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[Pub.02OSs] Increase Online Sales Through Viral Social Networking PDF | by Stephen Woessner


Increase Online Sales Through Viral Social Networking by by Stephen Woessner

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Objektorientierte Entwicklung Betrieblicher Informationssysteme Wirtschaftsinformatik PDF 1f3ea0fde

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Objektorientierte Entwicklung betrieblicher Informationssysteme (Beiträge zur Wirtschaftsinformatik) (German Edition) PDF




by Dirk Schreiber : Objektorientierte Entwicklung betrieblicher Informationssysteme (Beiträge zur Wirtschaftsinformatik) (German Edition)

ISBN : #3790808466 | Date : 1995-04-06

Description :

PDF-e48f7 | Betriebliche Informationssysteme bilden die Grundlage neuer Unternehmenskonzepte wie “Lean Management” und “Computer Integrated Manufacturing”. Ihre Entwicklung erfordert die Erstellung einer unternehmensweiten Datenbasis und eine ganzheitliche Modellierung der Geschäftsprozesse. In diesem Buch werden für diese komplexe Aufgabenstellung aus einer betriebswirtschaftlich orientierten Informatiksic… Objektorientierte Entwicklung betrieblicher Informationssysteme (Beiträge zur Wirtschaftsinformatik) (German Edition)


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[Pub.28DXI] Objektorientierte Entwicklung betrieblicher Informationssysteme (Beiträge zur Wirtschaftsinformatik) (German Edition) PDF | by Dirk Schreiber


Objektorientierte Entwicklung betrieblicher Informationssysteme (Beiträge zur Wirtschaftsinformatik) (German Edition) by by Dirk Schreiber

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Resistance Useless Art Business Persuasion PDF B61b9234d

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Resistance is Useless: The Art of Business Persuasion PDF




by Geoff Burch : Resistance is Useless: The Art of Business Persuasion

ISBN : #1841124699 | Date : 2003-03-07

Description :

PDF-d4e74 | This book will show you how anyone can be persuaded to do anything. Geoff Burch has written a book that will change almost everything you ever believed about business and selling. Combining the quick wit of a stand up comedian with the serious thoughtfulness of a psychoanalyst, he explains the value and power of persuasion – a verbal martial art that, if used correctly will always give you the out… Resistance is Useless: The Art of Business Persuasion


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[Pub.88Ipo] Resistance is Useless: The Art of Business Persuasion PDF | by Geoff Burch


Resistance is Useless: The Art of Business Persuasion by by Geoff Burch

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